Shipping policy

Last updated: October 2026

We roast in Vancouver and ship across Canada.

Where We Ship

We ship to addresses in Canada only.

Pickup

Pickup is free at our roastery, 2301 Ontario St., Vancouver. Choose Pick up at checkout. Orders are usually ready in 2 to 4 days, and we email you when yours is ready.

Shipping Costs

• Orders of $60 or more: free shipping.
• Orders under $60: $10 flat rate.

The total is before taxes and is shown at checkout.

Subscriptions

Subscriptions ship free on orders of $50 or more, and $10 under $50.

When Your Order Ships

We roast every day except holidays, and orders usually ship within 2 to 3 business days. We do not ship on weekends or holidays.

Check Your Address

Please make sure your shipping address is correct at checkout. If you spot a mistake, email us right away. Once an order has shipped, we cannot change the address.

Damaged or Wrong Orders

If something is wrong with your order, email hello@elysiancoffee.com and we will make it right.

Questions

Email hello@elysiancoffee.com and we will help.