Shipping policy
Last updated: October 2026
We roast in Vancouver and ship across Canada.
Where We Ship
We ship to addresses in Canada only. We do not offer local pickup.
Shipping Costs
- Orders of $60 or more: free shipping.
- Orders under $60: $10 flat rate.
The total is before taxes and is shown at checkout.
Subscriptions
New subscriptions follow the same rates: free shipping on orders of $60 or more, and $10 under $60. Existing subscriptions keep their current shipping rates.
When Your Order Ships
We roast every day except holidays, and orders usually ship within 2 to 3 business days. We do not ship on weekends or holidays.
Check Your Address
Please make sure your shipping address is correct at checkout. If you spot a mistake, email us right away. Once an order has shipped, we cannot change the address.
Damaged or Wrong Orders
If something is wrong with your order, email coffee@elysiancoffee.com and we will make it right.
Questions
Email coffee@elysiancoffee.com and we will help.